FAQs – Payment Options

How often does Temple bill me?

We mail bills once a month, usually around the end of the first week. Look for our friendly white envelopes in your mailbox!

How can I pay my Temple bills?

We want to make this easy for you, so you have a variety of options. You can mail in or bring in a check. You can bring in cash. You can phone us or pay online with a credit card or electronic check (also known as ACH).

What’s an electronic check (also known as ACH)?

Kind of what its name implies: it’s like a check, but without the paper.

Simply provide minimal information about your bank account and we’ll do the rest. Believe it or not, when you write a check, you already provide the same information. This is becoming an increasingly common method of payment, it’s quick and easy – and you don’t have to hunt for a stamp and envelope.

Can I pay online?

Yes, you can, through our membership system, using a credit card or electronic check. If you don’t have online access, call Amy Silardi at (248) 865-0616 and she’ll set you up.

Do you charge a payment fee?

We all love to use credit cards to get points and cash back bonuses, but did you know that Temple pays for those points and bonuses? We process over $1 million a year in credit card charges, and the cost has become prohibitively expensive. We would rather devote those resources to Temple programs and services. So, we charge a 3% mandatory, non-refundable convenience fee for all credit card charges. Keep in mind that we have plenty of fee-free options: check, electronic check, or cash.